Aheadworks Commerce Cloud Features

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Features

All the core functionalities needed for successful B2B
management, delivered in a simplified, hosted solution!

Aheadworks Commerce Cloud - Finally, an all-inclusive eCommerce Platform!

Сompany Accounts Management

Easily create and manage companies in one place

Incentivize your B2B company accounts to open multiple user accounts within your eCommerce store
Enable company admins to manage user roles and permissions, set order limits, and redistribute reward points
Gather corporate data like VAT id, legal address, company administrator, and more
Ability to assign personal sales managers to company
Allow a company to use specified/defined shipping options and payment methods

Purchasing Management

A purchasing journey that guarantees simplicity of use

Streamline B2B bulk orders by collecting and adding SKUs straight to Cart
Deliver simplified, faster shopping experiences with Search autocomplete by SKU and Product Name
On-the-fly product configuration and quantity updating
Allow customers to reorder previously purchased products
Introduce requisition lists, encouraging repeat purchases
Rest assured fraudulent purchases will not be made on your online store with enabled anti-fraud filters and protection services in place

Payment Options

Multiple online and offline payments support to offer your customers the most appropriate way to pay for purchases

Specify customer groups for each payment method
Define unique checkout experiences for B2B, B2C & Hybrid Customer Groups
Provide Customers with Credit as a payment method, available at checkout for assigned customers and groups or by a company to encourage sales and repeat purchases
Remove checkout friction and payment restriction with NET 30 Terms

B2B Credit Management

Drive growth and build loyal relationships by offering credit to your trusted customers

Build long-term sales strategies
Indicate the minimum and maximum order totals for customers eligible for a Credit Limit
Employ automatic currency conversion for multi-view stores
Set automatic email notifications on credit operations
Control overdue credit payments

Negotiation Automation

Support business negotiations allowing clients requesting quotes

Allow customers to turn a shopping cart into a quote list in one click or vice versa
Allow Auto-Approval of quote and include a custom cover message to customer notifications
Enable or disable quoting in the admin panel for customer groups or guest users
Multiple corporate users may take part in a full cycle of negotiations
Specify a default sales representative to manage business quotes
Export quotes as .doc or .pdf files

Catalogs in eCommerce

A single entry point for all your product specs

Manage all multi-channel listings in one place
List to multiple channels directly from Sellercloud
Manage product images
Set up categories for your products and define their attributes
All the relevant SEO tools to promote your products
Configure the display of your products on the storefront
Enable catalog search through Elasticsearch

Inventory Management

Flexible configuration options to manage inventory globally or per product

Track every available product to provide accurate amounts and avoid selling something you don’t currently have in stock
As you face refunds or cancellations these products will automatically be put back into available inventory
If you stock multiple product types these will be properly managed as it relates to the appropriate shipping method
For grouped and bundled products, availability will be shown depending on the availability of all assembly parts

Order Management System

Do not miss a single order with convenient AW B2B Commerce Cloud order management workflow

Track how sales order change status gets processed, shipped, and closed
Cancel an order any time before the payment is processed
Orders grid will give you the visibility of all orders placed, their statuses, and more
Issue several invoices for a single order, and collect payments for different parts of the order separately and issue credit memos to process returns
Separate transactions grid will show all of the payment transactions that take place between your store and the payment system

Ecommerce Reports

Main business KPIs made available in a single dashboard

Detailed reports for sales per product/payment method/location and more
Set up and schedule your most important reports to be sent via email, on a regular basis
Track conversions, abandoned carts, and overall customer behavior
Compare data across different periods of time easily
Configure each report to show only data that is relevant for your business

Delivery Management

Fast and easy shipping management to ensure excellent customer service

When managing your Inventory in AW B2B Commerce Cloud you can set up sources to provide in-store pickup options
Ease of integration with major shipping carriers
Show or hide Shipping Methods by Customer Group
Extensive shipping settings to specify the point of origin for all shipments, your existing shipping agreements, and delivery to multiple addresses
Automatic calculation of shipping rates upon integration with the shipping carrier system
Variety of basic shipping methods that are available without the need to create an account with a third-party shipping provider

Build Loyal Brand Advocates

Improve retention and increase revenue by offering benefits to customers

Reward customers with points for completing desired actions
Give reward points for all purchases made by company users which are stored in the company wallet and can be redistributed by the company admin
Attach coupons to newsletters and follow-up emails using custom variables, or send them individually to increase retention rates
Handle returns by offering customers store credit in place of real money which will be used towards future purchases, creating new sales opportunities, and keeping sales revenue within the store
Create virtual, physical, or combined gift cards to broaden customers' shopping opportunities

Mobile App

Enable purchases via any mobile device

Provide quick access to customer accounts without the need to login on to their mobile device
Make all personal settings available in the app: favorites, wish lists, personal settings, etc.
Display most-viewed and best-selling items to follow your marketing campaigns
Place products to cart in one click from product or catalog pages
Boost store revenue by enabling in-app purchases
Keep customers engaged with the power of push-notifications

Design Tools

Visual representation is one of the important aspects to consider when defining the success of an eCommerce store. Utilize the tools we provide to easily create impeccable designs.

Сreate impeccable store design easily with page builder feature
Customize style, layout, and other options without any coding by simply dragging and dropping widgets
Choose a store theme out of a variety of inbuilt themes
Adjust theme design to your taste and your particular business needs

Content Resources

By using our content management tools you can easily collect, deliver, publish, manage and optimize your customers' digital experience on your site.

Give shoppers the info they ask for in a highly searchable Frequently Asked Questions (FAQs) section of your website.
Collect user feedback to your articles with the helpfulness rating system and the dedicated question form.
Display articles on the product page to provide more detailed product information, or answer possible questions regarding deliveries/payments plus more, right on the spot.
Display product-related blog posts on product pages, and products referenced in the post on the blog page
Rest assured that our SEO optimization tools for Blog and FAQ will help you improve your stores’ ratings