General Questions

Getting Started

Please proceed here to find information on how you can sign up for AW Cloud

Support service
If you have any questions or need assistance proceed here to file your request to our Support
Warranties
Most important warranties that Aheadworks cloud undertakes explained
Web API

We provide detailed API documentation to enable customers to extend functionality offered as part of AW Cloud

FAQs

Most basic and other miscellaneous questions and answers to them

General information on available pricing plans and services included per plan

Webstore management guides

ConfiguratioConfiguration Managementn management

The best way to represent information about your business is to configure the store profile, provide basic information.

Theme Management

This topic describes how to apply themes for your store. Here you will know to configure the theme, add how it will be used on the storefront, and determine what features are available.

Content Management

The article describes how to use native AW Commerce Cloud page builder, how to customize your home page, how to add links, change colors, include categories, add pictures, organize information, and more.

Sales Management

The Sales menu provides information about transactions according to where they are in the order workflow.

Customers Management

In the Customers menu, you can find access to customer account management tools. Also here you can see who is currently online in your store.

Marketing Management

The Marketing menu provides access tools for managing promotions, communications, SEO, and user-generated content.

Reporting Management

Within the Reports menu inside your AW Commerce Cloud Store Manager, you will see a comprehensive overview of a web store performance and will be able to set up reports to be sent to your email on a regular basis.

Stores Management

Сonfigure the basic information for your stores, such as the store name and address, telephone number, and email address.

Catalog Management

The Catalog menu provides easy access to product creation, category, and inventory management tools, as well as shared catalogs for custom pricing in B2B stores.

Domain Setting

On this page, you can set, change your store domain name. Your eCommerce website starts with a recognizable domain name.

Theme Designs

Theme Store offers a variety of themes that you can apply to your store. Create a beautiful store with remarkable themes.

Customer Segmentation

Segment your users against custom rules and conditions, segment both registered and guest customers by using the Customer Segmentation module.

B2B Management Guides

Company Management

Store admins find it easier to manage the accounts of companies, and project sales more accurately, as they are now able to visualize a broader purchasing strategy for the partner.

Payment & Shipping Methods

Tools to specify payment and shipping methods available on the checkout page with regard to customers' belonging to particular customer groups, as pre-configured on your store.

Credit Limit

B2B Company Credit is the functionality to specify credit limit and offer credit as a payment method to selected customers, due management of customers' credit histories provided.

NET 30

Enable deferred payment as a payment method and set the deadlines for debt acquittance

Quotes

Support natural negotiations when customers strive to get the precise and quantifiable product at the lowest possible price, and merchants aim at higher profit, hoping to sell more and sell stuff faster.

Sales Representatives

This functionality allows creating sales representatives and assigning them to customer groups and individual customers, companies. 

Requisition Lists

This functionality is disclosed in enabling Сustomers or Company Admin to collect products into requisition lists, like wish-lists, to create orders at a later date. 

Quick Order

Quick Order by SKU is functionality to enable fast placing of orders by entering, uploading or importing product SKUs to a specially designated form on the Quick Order page.

Enable Easy Reorder

Easy Reorder facilitates a smooth and faultless customer experience in your store when it comes to reordering previously purchased products.

Quick Order

Private Catalogs is a great B2B solution for those merchants who need to create private catalogs with their own pricing and products for different customer groups or companies.

Content Resources

Blog Management

Move forward your eCommerce business by using the Blog module that will help you to share practical knowledge with your customers.

Questions Management

Manage customers' questions, browse useful topics, and share helpful knowledge with others with the help of the FAQ module. Your customers will be able to find the information they need in a matter of a few clicks.

Product downloads management

You can upload files of various types, attach any number of files to a product, or import and export files in bulk. These functionalities are presented in our Product Downloads module.