General Questions
If you have any questions or need assistance proceed here to file your request to our Support
We provide detailed API documentation to enable customers to extend functionality offered as part of AW Cloud
Webstore management guides
The best way to represent information about your business is to configure the store profile, provide basic information.
This topic describes how to apply themes for your store. Here you will know to configure the theme, add how it will be used on the storefront, and determine what features are available.
The article describes how to use native AW Commerce Cloud page builder, how to customize your home page, how to add links, change colors, include categories, add pictures, organize information, and more.
The Sales menu provides information about transactions according to where they are in the order workflow.
In the Customers menu, you can find access to customer account management tools. Also here you can see who is currently online in your store.
The Marketing menu provides access tools for managing promotions, communications, SEO, and user-generated content.
Within the Reports menu inside your AW Commerce Cloud Store Manager, you will see a comprehensive overview of a web store performance and will be able to set up reports to be sent to your email on a regular basis.
Сonfigure the basic information for your stores, such as the store name and address, telephone number, and email address.
The Catalog menu provides easy access to product creation, category, and inventory management tools, as well as shared catalogs for custom pricing in B2B stores.
On this page, you can set, change your store domain name. Your eCommerce website starts with a recognizable domain name.
Theme Store offers a variety of themes that you can apply to your store. Create a beautiful store with remarkable themes.
Segment your users against custom rules and conditions, segment both registered and guest customers by using the Customer Segmentation module.
B2B Management Guides
Store admins find it easier to manage the accounts of companies, and project sales more accurately, as they are now able to visualize a broader purchasing strategy for the partner.
Tools to specify payment and shipping methods available on the checkout page with regard to customers' belonging to particular customer groups, as pre-configured on your store.
B2B Company Credit is the functionality to specify credit limit and offer credit as a payment method to selected customers, due management of customers' credit histories provided.
Enable deferred payment as a payment method and set the deadlines for debt acquittance
Support natural negotiations when customers strive to get the precise and quantifiable product at the lowest possible price, and merchants aim at higher profit, hoping to sell more and sell stuff faster.
This functionality allows creating sales representatives and assigning them to customer groups and individual customers, companies.
This functionality is disclosed in enabling Сustomers or Company Admin to collect products into requisition lists, like wish-lists, to create orders at a later date.
Quick Order by SKU is functionality to enable fast placing of orders by entering, uploading or importing product SKUs to a specially designated form on the Quick Order page.
Easy Reorder facilitates a smooth and faultless customer experience in your store when it comes to reordering previously purchased products.
Private Catalogs is a great B2B solution for those merchants who need to create private catalogs with their own pricing and products for different customer groups or companies.
Content Resources
Move forward your eCommerce business by using the Blog module that will help you to share practical knowledge with your customers.
Manage customers' questions, browse useful topics, and share helpful knowledge with others with the help of the FAQ module. Your customers will be able to find the information they need in a matter of a few clicks.
You can upload files of various types, attach any number of files to a product, or import and export files in bulk. These functionalities are presented in our Product Downloads module.